Remote automotive technical support

The car never leaves your bay.
The expert still shows up.

AlloyTechs puts a master-level technician on your scan tool: diagnostics, module programming, and the jobs that have been sitting on the lift for three days.

Call 469-803-1886 Sign in to the portal

New shop? Email [email protected] to get set up.

Example session Tech connected
Vehicle2019 Audi Q7 3.0T
BusCAN high/low nominal
Module 0x1Cno response after flash
Nextpower-cycle, re-address, resume programming

What we do

Three ways we get on the job.

Same technician, same session. Start with a question and end with the repair sold, programmed, and verified.

Diagnostics

We connect to the tool you already own and work the fault with you, using live data, bus checks, and guided testing. The ones that come back twice are the ones we want.

Programming

Module coding and flashing, adaptations, retrofits, key and immobilizer work. Factory-level procedures without the factory-level tooling bill.

Expert assistance

A second set of eyes before you commit. Confirm the diagnosis, price the repair honestly, and give your advisor something solid to tell the customer.

How a session runs

Call to keys back.

  1. 01

    You call or request

    Phone the shop line or open a request in the AlloyTechs app. Tell us the vehicle, the complaint, and what you have already ruled out.

  2. 02

    We connect

    Plug in and get online. Our technician takes remote control of your scan tool and sees exactly what you see.

  3. 03

    We work it live

    Testing, coding, flashing, and verification, with you on the line so nothing gets lost in a written report.

  4. 04

    You finish the repair

    The wrench work stays yours. You keep the customer, the labor, and the relationship.

Coverage

Built on European specialty work.

AlloyTechs grew out of shops that do this work every day: dealership-level equipment, master-guild training, and the marques that punish guessing.

  • Audi
  • BMW
  • Mercedes-Benz
  • Porsche
  • Volkswagen
  • Jaguar
  • Land Rover
  • Volvo
  • Mini
  • Exotics

Why shops call

  • No tooling to buy

    You do not need a factory subscription for every marque that rolls in. We bring the capability to your bay.

  • The car stays with you

    No sublet, no tow, no handing your customer to the dealer and hoping they come back.

  • Real technicians

    You are talking to someone who has done the job on the car in front of you, not reading a script.

  • Answered fast

    Most sessions start the same day you call. A bay that is not moving is the expensive part.

Sign up to receive services

Get a technician on the line.

469-803-1886

or email [email protected]. Existing shops sign in at alloy.collabtic.com.

iOS app Coming soon Android app Coming soon